New Emergency Dispatch Academy at Nash Community College

emergency dispatcy academy in rocky mountTheir college curriculum prepared them for much more than the job market; it prepared them to help save lives. 

Nash Community College recently announced its first graduating class of its Emergency Dispatch Academy---the first of its kind in North Carolina.

Four of the six graduates have already started their career with Nash County Emergency Services.

Training Future 9-1-1 Dispatchers

This academy was established in conjunction with Nash County Emergency Services to provide training and coursework needed for students to become emergency dispatchers. The academy helps those who would like to apply for a job at a 9-1-1 center or those who have recently been hired at a center and want additional training. 

"We have a history of being at the forefront of training, offering relevant programs with real-world applications. The Emergency Dispatch Academy prepares students for local in-demand careers," said NCC President Dr. Bill Carver, quoted on the college's website.

Nash County Community College's Emergency Dispatch Academy Features:

  • Instructional lectures
  • Hands-on experience with a dispatch console
  • Effective multitasking techniques
  • A chance to participate in real-life simulated scenarios
  • Quizzes, learning modules and exams

Preparing for a Career in Rocky Mount

Students enrolled in these courses are preparing for careers where they will be dispatching police, fire and emergency services. It requires precise, excellent judgement and being able to be calm under pressure. Dispatchers also face the difficult task of getting information from callers, many of whom may be in a state of fear and panic. They also provide important, pre-arrival information prepares emergency responders and helps ensure the safety of police and firefighters.

About Nash County Emergency Services

In addition to the 9-1-1 Communications Division, Nash County Emergency Services has the following divisions:

Emergency Management
A devastating hurricane. A bioterrorism attack. A major outbreak of a serious disease. Officials of this division have to imagine the unthinkable and coordinate resources to manage a disaster. This involves working closely with local and city government as well as private industries.

EMS
In addition to providing life-support and emergency care, EMS workers provide convalescent transport quickly and efficiently. 

Fire and Rescue Services

This department coordinates 15 fire departments throughout Nash County, assisted by the Fire Marshal’s Office.


Sign up for Emergency Dispatcher Classes

To enroll in the two month course, students must have a high school diploma or a GED and successfully complete a reading comprehension test. For more information, contact Olivia Moss at (252) 451-8355 or omoss@nashcc.edu or John Winstead (252) 451-8312 or jwinstead@nashcc.edu for a schedule of upcoming CPR and Emergency Dispatcher classes and registration information.
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